bestpricecameras.com isn't necessarily the best place to buy something from

my dad placed an order last week for a new tv. bestpricecameras.com charged his credit card on 12/29, and he sent them an email asking for tracking information once he saw that. today, 1/5, he got what appears to be an auto-response message with no tracking information so he called. after getting disconnnected several times and talking to a customer service rep that said he didn't have the shipping information, my dad talked to the salesdude that had helped him previously. the tv shipped yesterday and is scheduled to arrive on 1/11. so, they are slow to ship and the carrier that they use for shipping is scheduled to take a WEEK to get from new york to texas. so, their prices are good but the customer pays the "price" for their "service" and shipping issues. WTF.

UPDATE: jodi read this entry and found a couple of links that point to people with the same experiences from photographyreview.com and resellerratings.com